Help with Loading a Demo
If a game window stays blank or loading never finishes, try the steps below. Opening the demo in a new tab and checking your connection can help you find what is wrong.
Is the game still loading or has it stopped?
If the loading indicator is moving, give the game time to finish. If progress stops and the controls do not respond, check your internet connection first.
To start again, close the window and press “Play demo” again. Your current balance and progress may reset.
Check the demo in a new tab
Open the demo in a new tab. If it works there, you can continue in that window or return to the page and launch it again.
If only one slot fails, try another game in the collection. If none load, check your browser and connection; the demos may also be temporarily unavailable.
The game loads but looks too small
The window opens vertically on a phone and horizontally on a computer. Rotating your phone changes the layout without restarting the game.
The icon in the upper-left corner of the game opens full screen. Press it again to return to the page.
Check the browser
Use an up-to-date browser. Check whether an extension is preventing game content from loading; you can change its setting for the relevant page only.
If the game remains unavailable, try another slot or return later. You do not need to enter payment details or send money to launch a free demo.
Language, currency and starting over
The English site opens games in English with virtual USD. If the game shows different settings, restart it and check the options in its menu.
Opening a new tab, refreshing the page or letting a session end may reset your balance and progress. This collection has no permanent player account; changing the window format alone does not start a new session.